Returns & Exchanges

At Nureva, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return window for all unused items in their original packaging. Whether you need a different size or a full refund, our team is dedicated to making the process as seamless as possible.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Prepare Your Package

Securely pack the items in their original box and include all tags, manuals, and accessories to ensure a full refund.

3

Print and Attach Label

Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your return package.

4

Drop Off and Track

Hand your package to the designated carrier and keep your tracking receipt; we will notify you once your refund has been processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing